About The Policy
At Dunham Jewelry, the privacy of our clients is our top priority on dunham.jewelry and we respect it as our own. Though we collect information from our clients, it is only used to make improvements in our customer services. Our company acknowledges that the maintenance and use of our clients' information is our responsibility. We DO NOT rent or sell the information that our clients provide to us online.
This policy describes how the personal information of our client collected by us is used, why we collect it, and how we use it. It is within our policy that we describe the choices you can make about how we can collect and use your information.
Personal Information Collected
The information collected by Dunham Jewelry includes the client's name, e-mail, mailing address, and phone number. These are pieces of information that the client provides to us while ordering or while saving the information with our company. We may also use the email addresses or mailing addresses which we receive through our mailing system such as our Contact Us Form for responding to comments, queries, etc.
Our company also maintains records of the purchases our clients have placed on our website.
Use of Collected Data
The information collected is used in many diversified methods. Our company uses the information saved by our clients to process their order. We also send them e-mails to confirm the order and our customer services may also contact them via phone, mailing address or e-mail if our company has other queries regarding the order placed.
As a client, one might also receive updates regarding our site and services which may include a newsletter and information on promotions. In addition, we may also use the information about your interests and purchases to help our company improve our site design and the client's purchasing experience.
Social Media (Features) and Widgets
Our Web site includes Social Media Features, such as the Facebook Like button and links to our social media pages. These Features may collect your IP address, what page you are visiting on our site, and may set a cookie to enable a Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.
3rd Party Sharing
Personal information will NOT be released to third parties unless as described in this policy. There are no circumstances under which we sell personal information to third parties.
We use credit card processing companies to bill you for services. These companies do not retain, share, store or use personal identifiable information for any other purposes. We also use a third-party company to provide live customer support chat on our website.
This company is authorized to use your personal information only as necessary to provide these services to us.
Security of Personal Information
The information of our clients is secure, as it is protected during transmission with the use of the Secure Sockets Layer (SSL) Software which encrypts the information provided by the client.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about the security on our website, you can reach us by email at [email protected]
Changing & Deleting
The client must send in an email to request the deletion of their personal information. We will retain your information for as long as your account is active or as needed to provide you services. Please contact us if you wish to cancel your account or request that we no longer use your information to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Cookies and Their Use
Cookies are alphanumeric identifiers that are transferred to the clients' hard drives through their Web browsers. This enables our systems to recognize the clients' browsers and storage of items in their Shopping Carts during visits.
The Help portion of the toolbar on most browsers will be more helpful in explaining how to prevent the browser from accepting new cookies, how to have the browser notify the user when a new cookie is received, or how to disable cookies altogether. However, cookies allow you to take full advantage of the top features at our site, and our company's personal recommendation is that the client leaves them to be accepted.
Second, we keep track of your IP address to help diagnose problems with our server and to administer our Web site. Your IP address is also used to gather broad demographic information about you, such as your location and your Internet service provider. We may also collect combined information on how our users are utilizing the site. This might include information regarding traffic patterns through the site and search queries. No IP address/log file information is tied to Personally Identifiable Information (PII).
Third, we log browser types, access times, URLs from which visitors came to our site and URLs viewed by visitors while on our site. Except as otherwise stated in this Privacy Policy, we do not provide this information to third parties, except in combined form.
The use of cookies by our partners, affiliates, tracking utility companies, service providers is not covered by our privacy statement. We do not have access or control over these cookies. Our partners, affiliates, tracking utility companies, service providers use session ID cookies to make it easier for you to navigate our site.
Links to Other Web Sites
Our Site includes links to other Websites whose privacy practices may differ from those of ours. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Web site you visit.
Notification of the Changes in Privacy Policy
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage before the change takes effect.
Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.
Questions
If you have any questions regarding our Privacy Policy or our use of your information, please call us at 915 845-1722 or email us to [email protected]
To ensure the privacy of our valued customers we never store any sort of information related to our clients nor do we take any card information from a client.
Consumer Data Safety Measures
We respect your right of privacy. We therefore do not share your name and contact details with any third party. Also, we keep the information provided by you as confidential. The information you provide us with is used only to understand your requirements and to provide a service that suits your needs. We ensure to follow the standards set by PCI and consumer data protection.
It is hereby declared that our company does not authorize its representatives to collect any confidential information from our customers, i.e. credit card information etc. Accordingly, we advise our customers not to share any confidential and sensitive nature information with our employees. If you do so, you shall be doing it at your own risk and our company shall not be liable for any misuse.